Apple continues to be highly regarded according to the 2025 American Customer Satisfaction Index’s Household Appliance and Electronics Study, but is narrowly beaten to the top spot by HP.
MacBook Pro
MacBook Pro
Apple is frequently at the top of various surveys about the company and its products. However, while it is no stranger to the top of hardware and software lists, it does occasionally slip down the table.
This is precisely the case for the 2025 edition of ACSI’s Household Appliance and Electronics Study, which studies how consumers value the various producers of electronics.