50% of Apple users can’t manage AppleCare on device thanks to temporary outage

A handful of Apple services are experiencing issues, including an outright outage affecting AppleCare on devices that impact 50% of users.

Various Apple devices including two laptops, a desktop monitor, a Mac Mini, and a Mac Pro against a white background, all displaying a pink and purple gradient wallpaper.

AppleCare management on devices is down

Starting at 6:21 p.m. Tuesday, Apple Business Essentials, Apple Business Manager, and Apple School Manager started experiencing issues that may impact users. These services had already experienced an issue earlier Thursday from 9:12 a.m. to 10:33 a.m.

AppleCare on Device is experiencing an outage starting 7:00 p.m. Tuesday that affects 50% of users. This system is used to show users if AppleCare is available, provides a method to purchase AppleCare for some time after buying a device, or to cancel an existing AppleCare plan.

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