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Amazon ordered to pay out $1.5B to consumers after years of deceptive Prime signups

The Federal Trade Commission is forcing Amazon to hand over $2.5 billion in total, with $1.5 billion going to consumers that were lured into deceptive Prime signups.

Amazon Prime logo with a red cancel button overlay.
FTC makes Amazon pay

On September 25, 2025, Amazon agreed to pay $1 billion in civil penalties and $1.5 billion in consumer refunds. The settlement was approved unanimously by the Federal Trade Commission.

It was filed in the U.S. District Court for the Western District of Washington. As part of the deal, Amazon has to overhaul how customers sign up for and cancel Prime.

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