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Apple Mail breaks Outlook sign-ins, but only if you’re unlucky

A handful of Mac owners say they can’t add Outlook accounts to Apple Mail after recent macOS updates, but the scope and cause of the problem remain murky.

Email account selection showing logos and names for Yahoo, AOL, and Outlook.com with an option to add another account.
Some users report issues with Outlook in Apple Mail

The reports in the Apple forums describe failed authentication when trying to add Outlook.com, Hotmail, or Live accounts to Mail. Errors range from “Authentication Failed” to “Unable to verify account name or password.”

So far, iCloud, Gmail, and Microsoft 365 Exchange accounts appear unaffected. None of the staffers at AppleInsider have been able to replicate the bug either.

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