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Level Lock team gutting leaves unanswered questions

Assa Abloy, the parent company of Level, has laid off most of the company’s staff. While the Apple Home Key locks will work in the short term, others are concerned about the platform’s future.

Smartphone held near a modern smart door lock, showing a home security app interface on the phone screen, suggesting contactless unlocking or locking of the doorLevel Lock Pro

The Verge reported on June 26 that Assa Abloy laid off most of Level Home’s employees and is folding the smart lock maker into its Kwikset brand. Assa Abloy disputed reports that Level was shutting down.

The company said it will continue developing, selling, and supporting its smart locks while keeping customer support in place. Existing owners shouldn’t expect immediate problems.

Basic locking and unlocking through Apple Home and Matter should continue because those features work locally instead of relying on Level’s cloud. Features such as the mobile app, auto-unlock, and door status updates still depend on the company’s online services.

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