Sonos has issued a rare apology for its May iOS app update, promising that changes are on the way to improve a badly-received overhaul of the software.
The updated Sonos app for iOS
The updated Sonos app for iOS
Sonos updated its app in May, making significant updates to its iOS and Android offerings to make the app easier to navigate and to get people streaming music quicker. It turns out the app’s release was so bad that it deserved an apology.
In a July 25 blog post, Sonos CEO Patrick Spence acknowledges users had “experienced significant problems” with the updated app. “I want to begin by personally apologizing for disappointing you,” he starts.