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Sonos CEO insists iOS app cannot be rolled back to the older, better one

Sonos users will have to continue using the current and hugely disliked iOS app, with the company’s CEO making it clear that it’s not possible to roll back to the older app any longer.

Hand holding a smartphone displaying a music app interface with albums, playlists, and recently played songs. Background shows a computer screen with various web pages.
The Sonos app on an iPhone

Since its app update in May, Sonos has received frequent complaints about the revision, with users upset by a number of missing features and functionality. While the company CEO has already apologized for the disruption caused by the new app, there’s apparently no way back for the app at all.

In an “Office Hours” Q&A session on Reddit on Monday, Sonos CEO Patrick Spence, continued the apology tour with assurances about the app. However, those assurances would not include rolling back the app to a previous state.

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