Verizon is preparing to offer an olive branch to its customers after an outage took its cellular service offline for nearly ten hours. Here’s how to get it.
Verizon to issue $20 account credit after 10-hour outage
Verizon to issue $20 account credit after 10-hour outage
On Wednesday, around 12:30 PM ET, Verizon faced an outage that impacted hundreds of thousands of customers. Customers reported no service, with iPhone owners reporting an “SOS” where their network icon should have been.
While users could still make calls and send texts via Wi-Fi, those away from an access point were left without service for up to ten hours.